Great location near Grand Central. Wi-Fi was free but slow at times.

Things I wish I knew before I tried it

While I enjoyed the spacious room and friendly staff, I faced issues with cleanliness that raised my eyebrows. My stay was comfortable due to a quiet atmosphere and amid a thoughtful gesture for my partner's birthday, but a few overlooked details lingered. I'd return, but expecting a bit more care.

The spacious rooms by NYC standards are truly a gem.

I encountered issues with housekeeping during my stay. It felt odd that the room was only made up when I left the corresponding sign outside. While the staff was pleasant, the inconsistency in service left me feeling neglected during my three-night stay.

The staff's warm hospitality made a lasting impression, especially when they offered early check-in. The quiet and spacious room provided a perfect retreat from the city's hustle and bustle.

pleasant stay with a few drawbacks

I enjoyed a spacious room with a great city view! The staff went above and beyond, allowing me an early check-in. The bed was exceptionally comfortable, ensuring a restful sleep during my three-night stay.

The complimentary amenities could have been more welcoming.

i was almost going to give a good review, but then i saw the housekeeping only makes up your room if you leave a sign outside, absoluteley ridiculous. and, let’s not forget no one bothered to welcome me with complimentary anything. it’s like i was just a regular guest or something.

cozy room with a twist

My stay was delightful, with an inviting bar downstairs that I wished I'd tried. The kind staff made every interaction pleasant, ensuring my comfort throughout.

However, the peculiar housekeeping policy was a bit off-putting. I expected daily cleanings without needing reminders and faced a few strange quirks during my stay.

The staff efficiently assisted in my early check-in, allowing me to rest before my meetings. The newly renovated hotel features spacious rooms with high ceilings and beautiful art, creating a relaxed atmosphere. It is conveniently located just a 2-minute walk from Grand Central Station, making it easy to navigate the city. The cleanliness of the hotel and the comfort of the room added to a very pleasant experience.

Resort fee charged without providing resort amenities.

The Luxe Queen room was spacious by NYC standards, and I particularly appreciated the comfortable bed, which ensured a restful night's sleep. The early check-in was a delightful bonus, allowing me to unwind before my meetings. Plus, the coffeemaker in the room made my mornings much easier, and I enjoyed the quiet atmosphere throughout my three-night stay.